Support

Duplessis Innovations (Pty) Ltd runs CycleSafe. Email hello@duplessisinnovations.com and we will reply.

How to report

Sign in on the app or on this site, then open Report. Pull over first. Choose what happened, place it on the map, and send. A photo is optional. Do not report while you are still in danger.

How moderation works

Reports are notes from riders. They are not a police record. A report can be held for review, removed, or marked as a duplicate when it breaks the terms or repeats one that is already on the map. Home-theft points are not shown at the exact address.

How to delete your account

Sign in, then open Delete your account. That removes the login and the personal details tied to it. Reports you already sent can stay on the map without your name, so other riders still see the warning.