Privacy
Last updated 12 November 2026.
CycleSafe is run by Duplessis Innovations (Pty) Ltd, registration number 2025/597983/07, South Africa. For privacy questions, email hello@duplessisinnovations.com.
What we collect
We collect the account email you use to sign in, and a name if you type one.
When you report an incident we store the report, including the location and the time. Home-theft reports are not shown at the exact address. Points on the map for those reports are snapped by about 200 metres, or shown only as an area count.
Photos are optional. The app and this site strip camera location data (EXIF) before upload. Other riders see a photo only through a short-lived link.
If the app shows a Google ad, Google AdMob may receive a device or advertising identifier (the Android advertising ID, or the iOS identifier for advertisers if you allow tracking) and coarse technical data about the device. CycleSafe does not send your account id with that request.
Why we use it
We use the account email to sign you in and to contact you about that account.
We use reports, with their location and time, to show community safety information to other riders.
We use an optional photo so a report can show what you saw. We remove the camera location first.
We use advertising identifiers only to request and measure an ad, when a network ad is shown.
Who we share it with
Supabase hosts the account, the reports, and the photos.
Google AdMob receives the advertising identifier and coarse device data when the app requests a network ad. Google's own policy describes what they do with it. You can change the choice under Ad privacy in the app. On this site, the ad banner has the same choice for Google AdSense.
Sponsor ads are labelled Sponsored. An impression or click is stored as a daily salted hash of the viewer, not as a name, so counts can be reported without a list of who saw the ad.
We do not sell your personal information.
How long we keep it
Account data stays until you delete the account.
Reports are kept, without your name, for community safety. That includes reports that remain after an account is deleted, so other riders can still see the warning.
Delete your account
Open Delete your account and follow the steps. That removes the login and the personal details tied to it. You can also email hello@duplessisinnovations.com.
Your rights under POPIA
You can ask for access to the personal information we hold, ask us to correct it, ask us to delete it, or object to a use of it. Email hello@duplessisinnovations.com. You can also complain to the Information Regulator of South Africa.
Children
CycleSafe is not for children under 13. We do not knowingly create accounts for them.
Ads
When there is no direct sponsor, the mobile app may request an ad from Google AdMob and this site may request an ad from Google AdSense. Those slots are labelled Ad. Until you agree to personalised ads, the request is non-personalised. On iPhone, personalised ads also need the tracking permission. If you decline, or the network has nothing to show, you see a CycleSafe message instead, such as a reminder to report safely or a link to the GivenGain fundraiser JM Rides 4 Rhinos.
Ads are not placed on the report form, inside push notifications, or on the details of a bikejacking, attempted bikejacking, or threat.
There is no public access to incidents, hotspots, or ads. Area lookup requires a signed-in account.